Health information on CareSync Exchange is collected from separate health record systems, such as Electronic Medical Records (EMRs), used at each public health service.
The system provides authorised clinicians with view-only access to a patient’s health information. It works alongside existing health service systems and the national ‘My Health Record’ to improve access to comprehensive, timely and relevant health information.
CareSync Exchange provides authorised clinicians with access to a more up-to-date picture of a patient’s health history, immediately accessible at the point of care.
Information available includes:
- Patient demographics (name, date of birth and contact details)
- Previous encounters at other Victorian public health services (health service they visited, primary reason and date)
- Pathology results and reports
- Treating provider names
- Discharge summaries
Future system enhancements will expand the range of information to include imaging reports, medications, allergies and other clinical documents.
The health services listed below have been selected to share data in the system for the initial phase of the implementation.
Rollout Progress
| Health service | Sharing data | Live for Emergency Departments | Live across the entire health service |
| Eastern Health | Available | Planned | Planned |
| Austin Health | Available | Available | Planned |
| Northern Health | Available | Available | Planned |
| Monash Health | Available | Coming soon | Planned |
| Alfred Health | Coming soon | Coming soon | Planned |
| Peter MacCallum Cancer Centre | Coming soon | N/A | Available |
| The Royal Melbourne Hospital | Coming soon | Available | Available |
| The Royal Children’s Hospital | Coming soon | Available | Available |
| Data currently available | ||||
| System | Eastern Health | Austin Health | Northern Health | Monash Health |
| Patient Administration System (PAS) | 1 January 2023 | 1 January 2023 | 1 January 2023 | 1 January 2023 |
| Electronic Medical Record (EMR) | 1 January 2023 | 1 January 2023 | 5 Sept 2023 | 1 January 2023 |
| Laboratory Information System (LIS) | 1 July 2023 | 1 July 2023 | 12 July 2023 | 1 July 2023 |