CHC Access
We are aware that some health services are experiencing temporary issues with IP authentication and access to some Clinicians Health Channel (CHC) resources while working onsite. These issues have been escalated for resolution.
Specific troubleshooting advice can be found here: Troubleshooting for MedicinesComplete, Lexidrug, Micromedex | Clinicians Health Channel Support
Refer to the live access tracker for updates: Homepage | Clinicians Health Channel Support
In the meantime, full access to clinical resources remains available through the CHC website.
Key information
- Access to all clinical resources is fully operational when using a CHC login.
- You can register for offsite access here: Register for offsite access
- Please use your health service email address when registering
- To access resources, select the resource you need, then choose “All other CHC users” at login.
Troubleshooting
- If access is not working try logging in via your mobile device's internet or hotspotting (to avoid the IP conflict issue with your health service)
- If you are still encountering any issues please raise this with the CHC Help Desk via chchelpdesk@ebsco.com